If your purchase isn’t quite right you have 14 days from the date you received your order to exchange or return.

Registered customers : Please go to and you can find your order under the tab “orders”.
Guest customers : Please go to and follow the instructions.

Click on the order you would like to refund and select 1 or more products and send your refund request.
Once the item(s) are received and inspected we will approve the refund.

For returning the item(s) we ask you to ship them to the following address:

First and last name & order number
Le Bonnet Amsterdam
Airborne Ave 71-73
2133LV Hoofddorp

The Netherlands

Note that you will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from you refund.

All refunds are subject to our discretion, all items for exchange are subject to availability.

If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable.

For questions please reach out to

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